EXPERIENCE

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Here at Portfolio Serviced Apartments we really want your stay with us to be stress free and as relaxed as possible. All our luxury serviced apartments are fully furnished to the highest specification with fully equipped kitchens, top quality bed linen, washing machines & dryers, DVD player, Sky TV and broadband as standard and at no extra cost. Our apartment packages also include gas, electricity and council tax, so everything is included and ensure peace of mind for our guests.

 

All of our guests benefit from a weekly housekeeping service, access to our on-call Guest Services team 24 hour a day, seven days a week, and to add a special touch all guest can expect to arrive to a generous welcome pack consisting of the likes of milk, juice, bread and other little treats and refreshments along with luxury branded toiletries - extras we think are important!

 

QUALITY & SERVICE

 

Quality and service is a key part of our business philosophy and providing outstanding customer service is at the heart of everything we do.

 

We know what it’s like when based in an unfamiliar location, so all our guests have the benefit of a 24/7 On Call Guest Services team who will be able to answer any questions during your stay. Whether it be the fastest routes into London or where to buy some speciality food, we are proud to go the extra mile to make your stay as enjoyable and as comfortable as possible.

 

Part of our standard service is to provide a weekly housekeeping service where we will clean and change all bed linen and towels – exactly what you would get in a hotel.

 

We aim look after our guests so that no matter how far away from home they are, they’re always in safe hands.